Ticket Info & Policies


Tickets may be ordered in person at the Stirling Festival Theatre Box Office, by phone (please leave a message if your call is outside of Box Office hours), by mail, or online. For seating locations in the Main Stage auditorium, please click here.

Wheelchair seats (in row R, seats 2-27) are not yet available for purchase online. Please call the Box Office to purchase your wheelchair seating. (Also see Wheelchair & Booster Cushions, below).


Prices are valid for the 2020 Season.

HST: All ticket prices for shows, events and meals are subject to the Harmonized Sales Tax.

Ticket Service Fee: The service fee is now included in all ticket prices.

Online Order Fee: As in past years, a $5 per order online service fees are added to your purchase.

These fees over the overhead charges involved in our Box Office operations including, but not limited to: ticketing software fees, Cloud fees, security for online purchases, credit card fees, telephone fees and other expenses. Thank you for supporting our not-for-profit charitable organization and understanding that these fees help to keep us in business.

Gratuities for Meals: Your gratuity for service is included in the price for all pre-show meals and dinner theatre tickets.

Youth discounts apply to those 18 years and under.
Senior discounts apply to those 65+.
Family 4-Pack discounts are for 2 Adults and 2 Youth.
Group discounts are for parties of 15 or more.


Holidays, Birthdays, Weddings, Retirements, and more… You choose the amount – your loved one chooses the show! Vouchers can be used just like cash and have no expiry date. Great for gift-giving!

Please contact our Box Office for more information or to purchase. To purchase online click here.


The SFT auditorium is wheelchair accessible and equipped with special seating locations. Seats are removed from the back row (R 2-27) to accommodate wheelchairs. Please call our Box Office at least 24 hours in advance to reserve wheelchair accessible seating. Booster cushions for children are available on a first-come, first-served basis.


An elevator located in the lobby of the Stirling Library, next door to the theatre, is available for access to the Eugene Burrell Hall.


There is free on-street parking along West Front Street and, just a short walk away, in the St. Paul’s United Church parking lot (Station and Church Streets) and in the municipal lot on Henry Street. We have a drop-off zone right at the front theatre doors to let off your guests.

There is no parking on Emma Street and we ask that you be considerate of our neighbours and not park in the BMO or the Gay Lea/Stirling Creamers private parking lots.

School & Tour Buses: We ask that you let your guests off at our drop-off zone and then park your vehicle at the Henry Street municipal lot.



Artists, programs, prices, and times subject to change without notice.

Ticket Sales & Exchanges
All ticket sales are final. We regret there are no refunds. Only SFT Members may exchange tickets – free of charge and subject to availability – with 8 hours’ notice prior to the performance. If an alternate date is not available, tickets may be returned for a gift certificate. For non-Members, there is an $8 per order exchange fee.

Paying For Your Tickets
We accept VISA, MasterCard, debit, SFT gift certificates, cheques and we’ll even accept cash!

Receiving Your Tickets
Tickets may be picked up at the Box Office during business hours or before the performance. For tickets purchased by phone, if your selected performance is within 2 weeks of the time you placed the order, we will hold the tickets at the Box Office. If before that timeframe and should you desire, your ticket order can be mailed for a $2.00 fee.

Age Restrictions & Recommendations
Unfortunately, babes in arms and children age two and under are not permitted in the Theatre with the exception of some Young Company and family-oriented productions. For exceptions, please contact the Box Office. All youth (ages 3 and up) must be seated with a parent or adult guardian and able to sit in their own seat. Please leave strollers and car seats in your vehicle.

Audience age recommendations are indicated for certain productions.

Theatre Access & Latecomers
Everyone entering the theatre auditorium must have a valid ticket. We aim to open the theatre doors approximately ½ hour prior before the performance.

Latecomers are seated at a suitable break in the performance.

Inclement Weather / Show Cancellation
Performances are rarely cancelled. In the event of a severe weather cancellation, a notice will be posted on our website, Facebook and our answering service. Box Office representatives will contact ticket holders to discuss alternative ticketing arrangements as soon as possible.


  • The taking of pictures or recording any part of the performance is strictly prohibited except by permission of the artist/s. It is distracting to our performers and audience members and violates terms of our royalty agreements.
  • All mobile devices must be turned off during the show.
  • In consideration of those who have allergies, scents should not be worn to our performances.
  • Only bottled water is allowed in the theatre auditorium.
  • Should you wish to partake in a candy or lozenge, please unwrap them before the performance begins.
  • Unless there is an emergency, plan to stay seated during the performance.
  • Please be quiet during the performance. Should a patron become restless, management may ask the patron to leave the auditorium.


We consider patron health and safety very seriously. Our House Manager and/or members of our team will coordinate first-aid assistance for you if required. Physicians are encouraged to leave their seat location with the Box Office. Public access Automatic External Defibrillators (AED) are located in the Stirling Library.


In case of an evacuation of the theatre complex, please follow the instructions of the House Manager, ushers and SFT staff who will escort you to safety. If you discover a fire, please activate the fire alarm located in:

  • the Lobby
  • the Box Office
  • the Eugene Burrell Hall
  • the Auditorium

and notify a Stirling Festival Theatre team member.